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== Frequently asked questions == <!--T:8--> <!--T:9--> '''Why do I get these error messages when I am trading?''' <!--T:10--> *'''Failed''' If you receive a "failed" message after you have accepted and confirmed a trade, this generally means that the person you are trading with has either input a bad password, does not have enough x4ts, does not have enough subscriber time or they have a transfer hold. <!--T:11--> *'''Not enough x4ts''' This error means that you do not have enough x4ts to trade. For example, if you only have 100 x4ts but you are trying to trade 400 x4ts, you will get this error message. This means that you do not have the other 300 x4ts to cover what you are trying to trade. You can get more x4ts or days by going to nx4t.in and clicking the Store dropdown menu and then clicking "Buy x4ts days," or by clicking on the "Get x4ts" button located on the smiley bar of the chatroom. <!--T:28--> *'''Not enough subscriber time'''! You get this error because you do not have enough days to cover the trade you are trying to complete. For example, you could offer 7,000 days but you only really have 3 days. This will result in you getting this error. You can get more x4ts or days by going to [http://nx4t.in/buy the buy page] or by clicking on the "Get x4ts" button located on the smiley bar of a chatroom. <!--T:13--> *'''Bad password''' This error means that you are inputting the wrong password. The correct password to enter would be the password that you chose when you had registered for your own neox4t account. To recover your password, click [http://nx4t.in/lostpass here] and select "Lost password/Username" at the top. <!--T:31--> '''Note:''' This error also causes everything you input to disappear, so you have to re-open the trade application to try again. <!--T:14--> *'''neox4t Reserve Limit Exceeded''' [[<tvar|1>Special:MyLanguage/Reserve</>|Reserve]] is a restriction that may occur after you buy x4ts and days.</translate> <translate><!--T:51--> It is used to protect you from someone else getting into your account and giving them away.</translate> <translate><!--T:52--> If you want a reserve reduction you can [<tvar|1>http://nx4t.in/ticket</> open a ticket] and request it; otherwise, you must wait for the reserve to reduce.</translate> <translate><!--T:53--> '''Note:''' There is no guarantee that you will receive a reserve reduction if you open a ticket. <!--T:15--> *'''Held''' The [[<tvar|1>Special:MyLanguage/Account_protection#hold</>|Held]] message occurs when your account has been held, which can be due to several reasons.</translate> <translate><!--T:54--> Your account may have been detected to have become a victim of [[<tvar|1>Special:MyLanguage/Phishing</>|Phishing]], and the hold was automatically put in place to protect your x4ts/days/powers.</translate> <translate><!--T:55--> In this case, it will go away in a few days, which will allow enough time to let you restore your account and make sure the phisher can not take your x4ts/days/powers away.
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